Privacy Policy
Last updated: April 22, 2026
Introduction
ReachIvy.com ("HelloIvy", "we", "us", or "our"), a division of Reach Education Pvt. Ltd., is committed to protecting the privacy and security of the personal information we collect from our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data
When you register for an account, purchase services, or contact us, we may collect personally identifiable information such as your name, email address, phone number, mailing address, educational background, and payment information.
Usage Data
We automatically collect certain information when you access our website, including your IP address, browser type, operating system, access times, pages viewed, and the referring URL.
Cookies and Tracking Technologies
We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. You can control the use of cookies through your browser settings.
How We Use Your Information
We use the information we collect for the following purposes:
To provide, operate, and maintain our services.
To process transactions and send related information, including purchase confirmations and invoices.
To communicate with you, including responding to your enquiries and sending updates about our services.
To personalise and improve your experience on our platform.
To comply with legal obligations and enforce our terms and conditions.
To monitor and analyse usage and trends to improve our website and services.
Disclosure of Your Information
We may share your information in the following situations:
Service Providers: We may share your information with third-party vendors and service providers who perform services on our behalf, such as payment processing, data analysis, and email delivery.
Legal Requirements: We may disclose your information where required by law, regulation, or legal process.
Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred as part of the transaction.
With Your Consent: We may disclose your personal information for any other purpose with your consent.
Data Security
We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorised access, use, modification, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee its absolute security.
Data Retention
We will retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. When your information is no longer required, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access the personal information we hold about you.
The right to request correction of inaccurate or incomplete information.
The right to request deletion of your personal information, subject to certain exceptions.
The right to withdraw consent where processing is based on your consent.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites and services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.
Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Reach Education Pvt. Ltd.
Email: support@reachivy.com